Outlook 2000 --

Courses Available: Beginning, Level 2, and Advanced

Beginning Level

Full Day

Students will become familiar with the Outlook 2000 interface. They will learn how to address, create and send messages. They will learn how to create personal distribution lists, and recall and store messages. They will use the Calendar to create and edit appointments. Students will create and edit items in the contact view. They will create, edit and assign tasks. All students should have Windows 98/2000 experience.

Overview of Outlook 2000

• Orientation to Outlook
• Overview of Outlook Today

Introduction to Mail

• Creating and sending messages
• Acting on messages
• Working with address books
• Recalling and printing

Handling messages

• Message handling options
• Inserting text into a message
• Creating Signatures

Working with appointments and events

• Scheduling appointments
• Assigning categories
• Editing appointments
• Inserting events

Scheduling and managing meetings

• Creating and sending meeting requests
• Working with meeting requests
• Managing meeting responses

Using the task and contact manager

• Managing tasks
• Adding and editing contacts

 

Outlook 2000 - Level 2

Full Day

Students will learn how to sort, filter, and group items; use and create Outlook templates and forms; and share information by using public folders and Net Folders. Students will also learn how to share and fax contacts, automatically record activities in the Journal, and customize the Outlook environment. Students should have a basic understanding of Windows 95/98 or NT and the Internet and the basic features of Outlook 2000.

Arranging Messages and Applying Rules

• Sorting, finding, and filtering messages
• Setting rules in a folder by using the Rules Wizard
• Working with Views

Customizing the Outlook Environment

• Customizing the Outlook Bar
• Customizing menus and toolbars

Working with Contacts, the Journal, and Notes

• Sharing Contact information
• Contact activity tracking
• Overview of the Outlook Journal
• Using the Notes feature

Using Templates and Forms

• Using templates and forms
• Creating custom forms

Integrating Outlook Components and Other Office Applications

• Integrating Outlook Components
• Importing and exporting data from office application
• Integrating Office documents and Outlook

Sharing User Information by Using Folders

• Overview of Public folders
• Overview of Net folders
• Working with permissions

Internet and Remote Mail Options

• Internet Explorer 5.0 integration
• Folders home pages
• Creating a message in HTML mail format and inserting a Hyperlink
• Communicating on the Internet with NetMeeting

Outlook 2000 - Advanced

Full Day

Students will learn how to manage and customize their mail environment, customize Calendar options, communicate over the Internet by using the Calendar, manage contacts and tasks, work offline and with Newsreader. Students should be familiar with MS Windows, Internet Explorer and first two levels of Outlook 2000.

Customizing and Archiving Mail

• Customizing and Archiving Mail
• Archiving mail messages

Using Advanced Mail Features

• Importing Data
• Creating a personal address book
• Sending and receiving faxes by using MicrosoftFax

Customizing Options in the Calendar

• Customizing the Calendar
• Printing the Calendar
• Sharing Information in Outlook

Using the Calendar to Communicate over the Internet

• Using NetMeeting
• Sharing Calendar Information over the Internet
• Using NetShow

Managing Contacts and Tasks

• Working with contacts
• Managing Tasks
• Recording tasks for any office file with the Journal

Working Offline

• Working Offline
• Using Newsreader
• Net Etiquette